Introduction

Thank you for visiting our website, NEURAL is committed to respecting the privacy of all persons using this site, and the protection of any personal information which we may collect and which you choose to share with us. Such personal information will be used in accordance with the disclosures herein. NEURAL is bound by the all relevant privacy and data protection laws and regulations in the jurisdictions which we operate and is committed to ensuring the privacy of the information provided to it by potential employees, employees,  contractors and other third parties.

Collection

NEURAL endeavours to collect, use or disclose personal information only in limited circumstances where necessary for the purposes of its business. Situations in which NEURAL may collect personal information include:

  • Recruitment and selection of staff and contractors • Engagement of staff and contractors
  • Personnel administration
  • When required by law
  • When dealing with certain government agencies

We receive information in person, in writing, by telephone, by e-mail, through our website and through other methods of communication. Most of the personal information that NEURAL collects is information that has been provided to us. We receive information from browsers when you visit our website, such as your server address, domain name, date and time of your visit, and the pages visited. Personal information may be
collected from third parties, in the course of recruitment or engagement or to ensure that information that the Company has is correct.

Third parties may include:

  • Recruitment or human resource service providers• Health professionals
  • Insurers and insurance brokers
  • Nominated referees

In each case, NEURAL treats personal information in accordance with all relevant privacy and data protection laws and regulations.

Accuracy of Personal Information

We will take reasonable steps to ensure the personal information that we maintain is accurate, complete and up-to-date.  At any time you may request that your personal information be corrected, supplemented or
permanently deleted from our systems.

How we use your Information

Your personal information will be stored in our systems for our internal use only, and may be used by NEURAL and any NEURAL subsidiary companies. We will collect personal information to select suitable staff, to facilitate the administration of staff and their records, to contact next-of-kin (only where necessary), to manage
employees throughout the term of their engagement, to assist in performance management and career
development, to ensure that competent trained staff are utilised, for internal research, for marketing and data analysis, to send you updates and news concerning NEURAL and its business partners, to assist you with any future requirements and to comply with NEURAL’s statutory obligations. We do not sell your personal
information to others. If we look to use your personal data for a purpose, beyond what it originally provided for, we will ask for your consent.

Personal information that we disclose

NEURAL will only disclose personal information in accordance with this policy and only where third parties have demonstrated that they comply with all relevant privacy and data protection laws and regulations. We will not pass your details to anyone else outside NEURAL without your permission. Since NEURAL operates globally, the information you submit may be transferred outside the country you reside in when you send the information and into and out of the European Economic Area.

This and all other transmissions will remain secure and under our sole control. It is our policy not to disclose, sell or market your personal information to any unaffiliated third party without your prior permission. We may disclose your information to any person, specifically to any government agency, without notice, if we, in good faith, believe that such is required in order to comply with law, to protect NEURAL interests including the NEURAL website and in response to any emergency situation.

Access to your Personal Information

When an individual requests it, in most circumstances, NEURAL will make available to you the personal
information about you that has been collected. Requests for access to your personal information should be made in writing to the NEURAL Location HR Manager. NEURAL will respond to a request for access to
information and will seek to do so within a reasonable time frame.

Refusal to Access Your Personal Information

In certain circumstances NEURAL may refuse you access to your personal information. The circumstances in which we may do so include where: It would have an unreasonable impact on the privacy of others The
information relates to legal proceedings Providing access to information would prejudice certain
investigations We are required by law not to disclose the information

Confidentiality & Security

NEURAL is committed to try to safeguard any personal information that you provide to us, ensure that it remains confidential and secure and take all reasonable steps to ensure that personal privacy is respected. All our data is stored in written and/or electronic form and we maintain physical, electronic and procedural safeguards to protect your personal information. We restrict access to personal information to those employees, joint venture partners, subsidiary companies and third party providers who need to know that information to deliver our services efficiently and effectively.

NEURAL follows strict security procedures in order to protect personal information from loss, unauthorised access, misuse or disclosure. NEURAL will not be held liable for any claims, losses, or damages which may result from access by an unauthorised third party, or the introduction of viruses, worms, or other harmful  elements into the system and their possible effects on personal information contained on our Website.

Management of Personal Information

NEURAL trains its employees who handle personal information to respect the confidentiality of personal information and the privacy of individuals. NEURAL regards breaches of your privacy very seriously and will impose appropriate penalties, including dismissal on employees who inappropriately access or misuse personal information.NEURAL has appointed Privacy Officers to ensure NEURAL management of personalinformation is in accordance with this statement and all legislative requirements.

Use of Cookies

For users of our website, a cookie (a small data file that a website may write on your hard drive) may be used when you visit the site to allow us to recognise your computer and assist you to navigate on our site. Cookies are not linked to any personal identification information and do not allow access to any information on your hard drive. You can refuse to accept cookies by turning them off on your browser. It is our policy that any information obtained through the use of cookies will only be used internally by NEURAL to provide a service to you and to evaluate and improve the effectiveness of the Website.

Links

This site provides hyperlinks to Web sites owned and controlled by others. NEURAL is not responsible for the privacy practices of any Web site not owned or controlled by us.

Consent

By accessing or using this Site you consent to the collection, use, and transfer of your personal information as described in this Privacy Policy Statement, as amended from time to time.

 

Complaint Resolution Mechanism

In the event that you have a question, concern or complaint regarding the way in which we handle your personal information, you should contact our Privacy Officers directly: privacy@neural.com.my

Changes to This Policy

NEURAL are constantly striving to improve our service and from time to time it may be necessary for us to review this policy. We reserve the right to amend this policy at any time and to notify you of any amendments by posting an update version on our website www.neural.com.my  It is your responsibility to check the
website each time prior to access for any changes.